Returns & Exchanges
At Keeks, we want you to love your fashion finds, which is why we offer a seamless 30-day return window for all unworn items with original tags attached. If your purchase isn't quite right, our simple exchange process ensures you find your perfect fit without the stress.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
Pack and Ship
Place the items in their original packaging and drop off the parcel at any authorized carrier location within 7 days of receiving your label.
Receive Your Refund
After our warehouse team inspects your return, we will process your refund to your original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing